Projects & Clients
Consultancy, Change And Development Services
"Debbie facilitated a focus group meeting for us and we were impressed by the exceptionally professional manner in which she ran the session. She worked hard prior to the meeting to understand our requirements and clearly took on board what we hoped to achieve from the day. We would have no hesitation in using Debbie again and would certainly recommend others to use her services."
Sukhjit Singh Grewal
Head of Membership, National Pharmacy Association, St Albans
“Debbie Smith excels as a consultant by providing practical, valuable advice that helps organisations achieve results. She combines deep insight into the NHS with a genuine desire to understand her clients' unique business needs and develop solutions to their challenges. She takes a hands-on approach and is committed not only to identifying solutions but also to seeing them through to implementation.
Debbie was a key member of Hedra's team and consistently went above and beyond the call of duty to help us deliver a challenging project in difficult timescales. Through her strong credibility and superb interpersonal skills, she quickly formed excellent relationships with staff in all parts of our organisation. She demonstrated the highest level of integrity in all of her interactions, and her deliverables were of superior quality. Debbie is the kind of consultant I would welcome into the Hedra team time and time again."
John Howard
Director Healthcare, Hedra Plc
“I was not always forthcoming but Debbie remained positive and encouraging and stretched me to try new things. She adapted her approach around me. I looked forward to the coaching sessions and found that I always left them feeling positive and motivated.”
Personal Coaching Client
“Debbie’s personality makes her very easy to work with. Her hard work and continued effort ensured that the 8th Wyeth Senior Pharmacists Symposium was the best symposium we have held to date. Following the Symposium I have had very positive feedback, from both my internal and external customers, on the professionalism of DSHC in working to develop the programme.
It was a pleasure working with Debbie on this project. She is very proactive, provided good value for money and in many aspects provided a service that was over and above that outlined in the initial proposal.“
Bill Chambers
Regional Development Manager, Wyeth Pharmaceuticals
“DSHC has provided associate support to Westhill’s delivery to a number of clients, including the CCSD (Clinical Classification and Schedule Development) group of private medical insurers and Hospital Liaison Group. We have been impressed with DSHC’s enthusiasm and skill in handling large and complex assignments, bringing together multiple stakeholders to deliver real value. Debbie is knowledgeable, informed and friendly – able to quickly establish strong relationships and credibility. The outputs are of consistent high quality and demonstrate a sound grasp of the issues.”
Andrew Lawrence
Managing Director, Westhill Consulting Limited
“Debbie was involved in leading a number of high profile improvement and change developments within NHS 24. Her approach to leading an improvement project involving our adverse incident management procedures was commendable. She actively engaged with staff at all levels and gained 'buy-in' and ownership in improving our processes. I would be delighted to involve Debbie in future improvement projects.“
Dr Brian Robson
Medical Director, NHS 24
"Debbie carried out her work for NES Pharmacy with enthusiasm and dedication.“
Ailsa Power
Assistant Director NES Pharmacy
